Our client was employed as an administrator and had gone to make a cup of tea in the kitchen. She pulled down the nozzle on the hot water boiler to release the hot water and upon returning the nozzle to the ‘off’ position, the boiling water continued to come out which caught the client by surprise splashing her on her hand with the boiling water. Caught unaware she tipped her cup backwards and spilt the water, burning her stomach and leg, resulting in permanent scarring.

The claim was pursued against her employer who has admitted liability for the accident.

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