This privacy statement describes how we use the information which we collect on our website.

Your Consent

By using our website you consent to one of our specialist team contacting you by phone, text or email and to the collection and use of your personal information in the manner set out below. If we change or modify our privacy policy we shall post these changes on this page.

If you do not agree with this privacy policy and would prefer that we did not hold any information about you on our file, please do not submit your information to us.

Data Protection

We use your information to improve our marketing, for administration and to provide legal services. We may employ the services of a third party to help us in certain areas such as website hosting. In some cases, that third party may receive your information. However at all times What’s My Claim Worth Limited will control and be responsible for the use of your information.

Information we may collect from you

We may collect and process the following data about you:

  • The information you give us.

You may give us information about you by filling in forms on our site (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use our site and services. The information you give us may include your name, address, e-mail address and phone number, date of birth and accident and injury details. Some information about you may be sensitive personal data such as details about your injury and health; we need your express consent to process this data. We will obtain your express verbal consent before transferring your sensitive personal data to one of our panel solicitors.

  • The information we receive from other sources.

We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. Any such third party will have obtained your express consent to sending your sensitive personal data to us.

Uses made of the information

We use information held about you in the following ways:

  • The information you give to us.

We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the
information, products, and services that you request from us (e.g. in connection with a personal injury claim that you may wish to make);

  • Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you from other sources. We may use this information and the combined information for the purposes set out in this privacy notice extract.

Data Sharing

We may share your information (including personal sensitive data) with our duly authorised agents and certain selected solicitors firms so that they can work on your claim. We may also send to them and receive from them reports which provide updates and further details about the status of your claim and any financial awards or compensation received. We and they use these reports to measure the quality of the service that you receive and to communicate with you. We will use these reports to manage your ongoing claim and to measure the quality of the service you receive.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We are registered in accordance with the Data Protection Act 1998 (the Act). For the purposes Act the data controller is What’s My Claim Worth Limited of Douglas House, 117 Foregate Street, Chester CH1 1HE.  We do not give, sell or lease this information or any of your Personal Data to any other firm, person, organisation or agency for commercial purposes.

We may from time to time communicate information about our services to you or provide periodic newsletters. If you do not wish to receive such communications, please send an e-mail to

The electronic transmission of information cannot be guaranteed to be secure or error-free and such information could be intercepted, corrupted, lost or otherwise be adversely affected or unsafe to use. We will use reasonable procedures to check for the most commonly known viruses before sending information electronically but What’s My Claim Worth Limited shall not have any liability to you in respect of any error or omission arising from or in connection with the electronic communication of information to you.

If you are concerned about the security of electronic transmission, please do not submit information to us by e-mail or online through the website.

Correcting/Updating Personal Information

If your personal information changes or if you no longer wish to receive information from us please let us know and we will correct, update or remove your details. This can be done by emailing us at


What’s My Claim Worth Limited is, unless otherwise stated, the owner of copyright and database right in this website and its contents. No part of this website may be published, distributed, extracted, re-utilised, or reproduced in any material form (including photocopying or storing it in any medium by electronic means) except in accordance with the permissions set out below or as permitted by the Copyright Designs and Patents Act 1988 or the Copyright and Rights in Databases Regulations 1997 as applicable.

Printing or downloading of this site or any part of it is only permitted for personal use. You may not use the content or any part of it in any other work or publication, without our prior written consent, whether that other work or publication is in electronic copy, hard copy or any other form. This privacy statement describes how we use the information which we collect on our website.