What's My Claim Worth Banner

Make a Claim due to a Faulty Product

According to the Consumer Protection Act 1987, whenever a product is sold to consumers it must be safe for its intended use. If you have suffered an injury caused by a product and you were using it in the correct way, you are legally entitled to make a claim against the manufacturers or retailers responsible.

Each year, thousands of consumers make successful compensation claims as a result of being injured by a faulty product, ranging from contaminated cosmetics to unsanitary food.

Manufacturer’s Liability

Before any goods can be sold they must pass very stringent tests to make sure they are safe for public consumption. Unfortunately, there are still products sold to consumers that are faulty, develop faults at a later date, or have insufficient labels on them to warn consumers of potential hazards.

Most of the time, if you find a product to be faulty, you can simply return it and get a refund. However, there are some cases where a faulty product can cause personal injury, which can have a significant impact on your daily life.

If you have suffered an injury as the result of a faulty product, the manufacturer may be liable for any damage caused. Under the Consumer Protection Act, or under the common law of negligence, you may be entitled to make a product liability compensation claim.

Common Faulty Products

Electrical equipment probably accounts for most faulty product claims. However, consumers have claimed compensation against all kinds of products, including:

  • Everyday products, from cars to children’s’ toys
  • Contaminated food, drink and tobacco
  • Faulty medical devices such as drugs or contraceptive devices
  • Defective beauty treatment

Try the Claimometer

Calculate how much your claim could be worth in just seconds

Try the Calculator

Product Claim Case Study

What’s My Claim Worth recently settled a claim for a client who was injured in his hotel room while on holiday in Spain.

Our client slipped on a pool of water, caused by a faulty bath in his room, fracturing his elbow and badly bruising his body. Our client had to seek medical attention – not only in Spain, but also back in the UK – causing him great expense.

This accident obviously ruined our client’s holiday, as he was unable to participate in any of the activities he had planned. Taking into consideration his injuries, disruption to his holiday and related financial losses, we were able to recover £5,000 in compensation.

Make a Faulty Product Compensation Claim

If you have suffered an injury as a result of a defective product, you may be entitled to make a claim. Our experienced personal injury solicitors are here to help you get the compensation you deserve.

As specialist accident and injury solicitors, we can advise if you are entitled to make a product liability claim following your accident, and arrange for any help and support you may need.

To start your claim, call our specialist accident and injury solicitors today. You can also try our compensation calculator to calculate exactly how much compensation you could receive from your injury.

Call us free on 0800 025 0000 Open 24hr

What's My Claim Worth BannerMore

Case Studies

Have a look through our list of successful cases!



Don't take our word for it! Find out how we've helped thousands of clients successfully claim the compensation they deserve.