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Suffered an Accident at the Supermarket?

Every day, millions of us take a trip to the supermarket to do our weekly grocery shopping. However, few of us think about the many potential hazards that could cause serious injuries.

Here at What’s My Claim Worth we’ve represented clients who have suffered from all kinds of injuries as a result of a supermarket slip or trip, from broken bones to soft tissue injuries.

If you’ve been injured in an accident at a supermarket that could have been avoided, you may be entitled to compensation.

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Common Causes of Supermarket Injuries

Supermarkets can be potentially hazardous environments, with staff constantly re-stocking shelves and moving pallets through busy shopping aisles, as well as customers knocking food or spilling liquids on slippery floors.

Here are just a few of the most common causes of injuries in supermarkets and shopping centres.

Spillages and wet floors

Whether caused by staff or other customers, spillages are a regular occurrence in most supermarkets and have the potential to cause serious injury.

Supermarkets have a duty to prevent accidents from happening in the event of a spillage. Staff should regularly check aisles and make sure that any spillages of liquids or foods are cleaned up as soon as possible to reduce the risk of supermarket slips.

Warning signs alerting customers to any spill-related hazards should also be clearly displayed.

Trips and falls

Stray baskets, discarded pallets and even potholes in the car park are all potential trip hazards at the supermarket.

In order to reduce the possibility of slips, trips, and falls, supermarkets are required to keep aisles as clear as possible, especially during busy periods.

Items such as boxes, pallets and ‘roll cages’ used for re-stocking shelves should be stored in the stockroom, away from customers.

Falling items

Another common cause of supermarket accidents is falling objects. Faulty shelving, poorly stacked tins and badly constructed promotional displays all have the potential to cause customers injury.

It is up to the supermarket to make sure that all items are stacked correctly and that there is no risk to the health and safety of customers.

Supermarket injury case study

What’s My Claim Worth recently recovered damages for a client who suffered a slip whilst shopping at her local supermarket.

Our client was walking through the fruit and vegetable aisle when she slipped and fell on some berries which had been dropped on the floor. She sustained minor injuries to her arm and buttock, which healed within eight weeks. However, she also suffered significant damage to her back, which still caused her discomfort eight months later.

Because the supermarket had failed to make sure the aisle was safe for members of the public to walk through and had not displayed any signs warning of a slippery floor, we were able to secure our client damages of £4,000.

How to make a Claim

If you have an accident in a supermarket, shop or shopping centre you should do the following, if possible:

  • Take photographs of the area
  • Get the contact details of any witnesses who saw your accident
  • Report the accident to a manager or member of staff
  • Complete an accident report form

Our expert legal team deals with supermarket accident claims like this all the time and we are here to help you get the compensation you deserve. If you’d like to find out what your claim is worth, use our Claimometer or get in touch.

Call us free on 0800 025 0000 Open 24hr


Supermarket Case Study

Our client sustained an injury to her neck, shoulder and back and suffered with pain radiating down her leg.


No Win, No Fee

The legal costs of a personal Injury compensation claim are dealt with under a ‘no win, no fee’ agreement