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OTHER TYPES OF ACCIDENTS

We understand accidents come in all shapes and sizes. 

That is why we handle claims of all shapes and sizes.Nothing is too big or too small.

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other types of accidents

In addition to dealing with workplace accidents, road traffic accidents and slips, trips and falls, we also deal with claims for other types of accidents.

These may involve a defective or faulty product,  negligent beauty treatment or a slip or fall in a gym or health club. We can advise you on whether you have a claim we can help you with. 

Call us on freephone 0800 025 0000 to see how we can help or email us at info@whatsmyclaimworth.co.uk. You can also use our Claims Calculator to see how much your injury may be worth.

All claims are run on a ‘no win, no fee’ basis.   

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If you are looking to discuss your claim in further detail, speak to one of our specialist claims advisors today!

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£4,225 compensation

For injury from a negligent beauty treatment

£1,500 compensation

For severe burning after tripping over a set of hot curling tongs

OTHER TYPES OF ACCIDENT

What’s My Claim Worth Specialist Solicitors have extensive experience dealing with all types of compensation claims, including beauty treatment compensation claims. Undergoing spa and beauty treatments is usually a great way to relax, unwind or change your appearance. However, sometimes things go wrong and these experiences can result in personal injury. More and more people are sustaining personal injuries as a result of negligence caused by beauty therapists.

Common causes of beauty treatment claims:

  • Laser treatments
  • Facial or body treatments
  • Hair removal treatments
  • Hairdresser negligence
  • Tattooing
  • Waxing
  • Eyebrow, eyelash or hair tinting
  • Body piercing
  • Botox treatments
  • Semi-permanent make-up treatments
  • Any other beauty or cosmetic treatments


If you have a beauty or cosmetic treatment, most reputable salons will ensure they carry out a full consultation before your treatment commences. For example, where chemicals and dyes are intending to be used, usually a patch test will be carried out at least 24 hours prior to the treatment, to ensure that you do not have an allergic reaction. If the salon fails to take these steps and you suffer a personal injury, you may be entitled to compensation. Beauty treatment compensation claims are usually the result of allergic reactions to chemicals used or from the use of faulty equipment. Injuries commonly suffered include burns or other skin damage, eye injuries, hair breakages, scalp damage and lacerations.

For many of us, a pampering trip to the hairdressers is a positive experience. However, there are occasions when a trip to the salon can end in disaster.

 

One of the most common beauty treatment compensation claims involves hair treatments at the hairdressers, such as colouring or perms. Allergic reactions to chemicals such as those found in hair dye, perming or straightening solutions can cause painful swelling to the face, which, in serious cases, can result in scarring.

 

Hairdresser’s responsibility

Hairdressers are not currently regulated, although they do have the option to register with the Hairdressing Council should they wish. Although there are no legal requirements to carry out skin testing when it comes to providing hair treatments, salons have a professional duty of care towards their clients and should offer you a full consultation before applying any substances. 

 

In particular, para-phenylenediamine (PPD) and other related substances which are contained in more than two-thirds of hair dyes should be tested for allergic reactions.

 

Under the Health and Safety at Work Act 1974, it states that each employer has a duty to provide information to non-employees about anything that may affect their health or safety. This therefore implies that hairdressers should offer their clients skin tests prior to receiving treatment and that they should explain the reasons for carrying out the skin tests.

If you have been the victim of a crime which has resulted in injury, the Criminal Injuries Compensation Authority (CICA) is in place to compensate victims. There is a deadline of 2 years in virtually all cases for lodging the applications from the date of the assault. To qualify you must have suffered an injury from a set list, must have co-operated with the police and must not have an ‘unspent’ conviction.  Call us on 0800 025 0000.

Who are the CICA?

In the UK, the governing body for seeking compensation for these types of crimes is the Criminal Injuries Compensation Authority (CICA).  Set up in 1965, to compensate victims of crimes, the CICA steps in where somebody has suffered an injury but may be unable to take civil proceedings, for example, if the perpetrator is unknown or cannot pay sufficient compensation.

What is a Criminal Injury?

A criminal injury is one or more injuries directly attributable to a crime of violence. It can include the apprehension, or attempted apprehension, of an offender or suspected offender, the prevention or attempted prevention of an offence, or the giving of help to any police officer who is engaged in any such activity and in so doing involves an exceptional risk

A criminal injury arises if you have been the victim of a violent or sexual orientated crime

Eligibility

To be eligible for the scheme:-

  • You must have been a blameless victim of a crime, with an injury directly attributable to the crime of violence;
  • You meet the scheme’s nationality specifications (e.g. a British citizen);
  • The crime must have occurred in the UK;
  • The claim must be brought within 2 years of the incident;
  • You have sustained eligible injuries under the scheme specifications.

 

What will the CICA compensate me for?

If you have been injured, you may be eligible to bring a CICA claim.  The CICA has a tariff system for calculating compensation. The CICA sets out tariffs for each type of injury and where you have suffered multiple physical injuries, only the three highest tariff values  are included in the compensation calculation with the two lower value injuries receiving a reduced tariff, usually only 30%.

How long do I have to make a claim? 

Unlike other types of personal injury claims, in most instances you have only 2 years from the date of incident to lodge a claim form with the CICA.

How are my legal fees paid?

Unfortunately there is no provision within the rules for recovery of solicitors costs and therefore if we are able to deal with your claim, we deduct a percentage of your damages to fund your legal costs. You only pay us, however, if you win your case and our fees will be deducted from your damages upon receipt of them.  We will always be clear and upfront about our charges and there will be no hidden costs.

If you have been injured as a result of a crime, call our friendly team of experts on 0800 025 000 to discuss a claim. 

Have you been involved in a road traffic accident where the other driver failed to stop after the crash? If so, we can help you claim compensation if you have been injured in a crash, where the driver has failed to stop.

If you have been in a road traffic accident where the other driver failed to stop and cannot be traced, you can still make a claim for property damage and personal injury.

An organisation known as the Motor Insurers Bureau (MIB) compensates victims of untraced drivers in limited circumstances.

The following steps should be taken to enable a claim to be brought via the MIB:

  • Make a formal report of the incident to the police straight away. The MIB’s agreement requires you to report the accident within 5 days for property damage only or 14 days for when injuries are being claimed for.
  • Make enquiries to see if you can identify the driver, check any given details with the police, try making contact with the motorist in person and/or tracing the registered keeper via DVLA.
  • If you cannot identify the driver, make enquiries to see whether you can identify the vehicle involved through any registration number.
  • Contact your own insurers to report the accident, as it will be a term within your contract of insurance that all accidents need to be reported.

Provided you have done the above, a claim form must be lodged with the MIB within 9 months of your accident if property damage is being claimed. If you are comprehensively insured, you should arrange for your insurers to deal with the damage to your car. If no property damage is being claimed, then the claim form for a personal injury claim must be lodged within three years of the date of the accident. Obviously, if you are considering claiming via the MIB, a claim form should be submitted to them as soon as practicably possible.

The MIB will then normally investigate the claim. They will contact the police, request a copy of the police report and usually obtain your medical records. They may also write to your employers for lost earnings information and contact any witnesses.

The MIB will normally appoint an agent to obtain a statement from you in relation to the accident circumstances. If they are happy that there are no relevant insurers that can deal with your claim and that the accident occurred as alleged, they will deal with your claim. A medical report will be obtained in relation to your injuries and you will have to prove any claim for out of pocket expenses.

Within the UK, there are a number of different animals, both domesticated and wild, that can stray onto our roads and motorways. When this happens, it can cause road traffic collisions that can have devastating consequences for the animal, the driver of the car, any passengers and even any pedestrians. 

 

What types of animals can cause road traffic collisions? 

Domestic animals, such as cats and dogs, can collide with cars if they have escaped from their owners or, they could be stray animals. Larger animals such as donkeys and horses may be on the road being ridden or, may have escaped from their field. There are also agricultural animals, such as sheep and cows, that may escape from their barns and fields and therefore present a great danger to road users. 

 

What is a road traffic collision caused by an animal?

This is when an animal has encroached onto the road unexpectedly and has caused a collision.

 

If there is someone who is responsible for that animal, and if they can be found to be at fault, you may be able to make a claim for compensation. 

 

Claiming compensation if an owned animal caused your road traffic accident

In the UK, the majority of cats and dogs are owned as domestic pets. If this animal caused the accident, and you are able to identify the owner, you can pursue a claim against the animal’s owner. You are pursuing a claim on the basis that there is clear liability on the owner’s part through their negligent action, by not controlling their pet. 

 

Claiming compensation if a wild animal caused your road traffic accident

If a wild animal caused your collision, for example a fox or a deer, it is unlikely that you will be able to claim compensation. Because such animals are not owned by anyone, it will be difficult to prove that the negligence of someone else caused them to be on the road. 

 

Common injuries

Every year, there are many road traffic accidents as a result of stray animals on the road. Depending on the severity of the collision, injuries can range from soft tissue injuries, to broken bones and more serious injuries such as brain damage. 

What is a needlestick or sharps injury?

A needlestick injury is an injury caused by a needle which has previously been used. For example, a needle which has been used in a medical procedure or to inject illegal drugs.

 

A sharps injury includes other used medical supplies i.e. medical syringes, scalpels, lancets and glass from broken equipment.

 

Why are these injuries so dangerous?

This type of injury can seem fairly innocuous at first glance. For example, if a used needle causes a puncture wound on your skin you may only experience a small amount of immediate pain and bleeding.

 

However, these injuries can be very serious in the long term. This is because you can potentially contract over 20 different diseases from a used needle or sharp.

 

Once someone has used a needle, viruses in their blood such as hepatitis B, hepatitis C and HIV can contaminate it. If you are then subsequently injured by the object, you are at risk of catching the disease it has been contaminated with.

 

Can I claim for a needlestick or sharps injury?

These injuries are particularly devastating if they have happened as a result of your employer putting you in avoidable danger.

 

For example, an employer may not have provided you with the right equipment or they may have failed to dispose of the needle or sharp correctly. If this is the case, we can help you to make a claim for compensation against the negligent party.

 

What should you do if you injure yourself with a used needle or sharp?

According the NHS website, if you pierce or puncture your skin with a used needle you should immediately:

  • Encourage the wound to bleed;
  • Wash the wound using water and soap;
  • Dry the wound and cover it with a plaster or dressing.

 

You should then seek medical advice, as you may need treatment to reduce the chance of you getting an infection. Call 111 or visit your nearest A&E department.

 

You should never:

  • Suck the wound;
  • Scrub the wound.

 

Who is at an increased risk of a needlestick injury?

People who work in certain jobs are at an increased risk of getting a needle or sharps injury due to the nature of their line of work, such as:

  • Medical professionals;
  • Police;
  • Prison and probation services;
  • Tattooists and piercers;
  • Building and demolition workers;
  • Cleaners or waste disposal team members.

Faulty Product Claims

According to the Consumer Protection Act 1987, whenever a product is sold to consumers it must be safe for its intended use.

If you have suffered an injury caused by a product and you were using it in the correct way, you are legally entitled to make a claim against the manufacturers or retailers responsible.

Each year, thousands of consumers make successful compensation claims as a result of being injured by a faulty product, ranging from contaminated cosmetics to unsanitary food.

 

Manufacturer’s liability

Before goods can be sold, they must pass very stringent tests to ensure they are safe for public consumption. Unfortunately, there are still products sold to consumers that are faulty, develop faults at a later date, or have insufficient information on their labels to adequately warn consumers of potential hazards.

Most of the time, if you find a product is faulty, you can simply return it and get a refund. However, there are some cases where a faulty product can cause personal injury, which can have a significant impact on your daily life.

If you have suffered an injury as the result of a faulty product, the manufacturer may be liable for any damage caused. Under the Consumer Protection Act, or under the common law of negligence, you may be entitled to make a product liability compensation claim.

 

Common faulty products

Electrical equipment probably accounts for most faulty product claims. However, consumers have claimed compensation against all kinds of products, including:

  • Everyday products, from cars to children’s toys
  • Contaminated food, drink and tobacco
  • Faulty medical devices such as drugs or contraceptive devices
  • Defective beauty treatment

Millions of us have a membership to a gym or health club. For most of us, it’s the place where we go to improve our health and wellbeing. However, gyms and health centres can also be potentially hazardous environments.

Those who manage gyms and health clubs have a duty to ensure that these premises are safe and free from any potential risks to the public. If you have been involved in an accident at your gym, we may be able to help you claim compensation.

 

Common injuries

At What’s My Claim Worth, we have vast experience in helping people claim the compensation they deserve after suffering an accident or injury at their gym or health club. To name a few, we can help you make a claim for injuries you have sustained as a result of:

  • Faulty equipment such as weight machines, treadmills or rowing machines;
  • Slips, trips or falls due to poorly maintained car parks, football pitches or wet floors;
  • Poor instruction or a lack of adequate training from a qualified instructor.

 

What to do if you sustain an injury

If you are injured as a result of an accident at your gym or health club, you should report it immediately. There should always be a first aider on-hand to attend to your injuries. It is important that you take the names of the staff who helped you, as well the names of any witnesses who saw your accident, as this will all help with your compensation claim.

 

You should also make sure your accident and injuries are recorded in the facility’s Accident Book.

Unfortunately a great night out with friends or family can quickly be ruined following a rather embarrassing and painful fall in full view of onlookers. Slips on wet floors in bars, restaurants and nightclubs happen far more regularly than you would think and they can  potentially be hazardous environments. About 35% of major slip and trip injuries happen within the food and drink industry.

Those who manage hospitality premises have a duty to ensure that these premises are safe and free from any potential risks to the public.

If you have been involved in an accident at a pub, restaurant or nightclub, we may be able to help you claim compensation.

Common injuries

At What’s My Claim Worth, we have lots of experience in helping people claim the compensation they deserve after suffering an accident or injury caused by wet floors.

Common injures include fractured elbows and wrists, injured knees and ankles, back and head injuries. 

What to do if you sustain an injury

If you are injured as a result of an accident at a hospitality venue, you should report it immediately.

There should always be a first aider on-hand to help you and we recommend that you take the names of the staff who helped you, as well the names of any witnesses who saw the accident, as this evidence will help you. 

You should also make sure your accident and injuries are recorded in the facility’s Accident Book.

When an accident occurs, a “primary victim” is an individual who has been involved directly in an accident. This article focuses on the second type of victim, formally known as the “secondary victim”. 

What is a Secondary Victim?

The secondary victim to an accident is someone who was not involved directly in the accident, however, was a witness to the accident and has suffered psychological injury as a result. 

What is a secondary victim claim?

If the secondary victim has suffered a psychiatric injury following the primary victim’s accident, the secondary victim may be able to pursue a claim for compensation if they can satisfy the necessary legal requirements. 

The secondary victim’s mental health

For the secondary victim to pursue a claim, they must have suffered a psychological injury that detrimentally impacts on their mental health. The extent of the injury should be assessed by a Consultant Psychiatrist/Clinical Psychologist and other health professionals. Such medical reports will provide evidence to support the secondary victim’s claim.  

The symptoms suffered by the secondary victim must be severe enough to be clinically assessed as a psychiatric condition. In the majority of cases, the secondary victim’s diagnosis will be Post-Traumatic Stress Disorder (PTSD) however, there are a number of other psychiatric illnesses that can be present. 

The secondary victim test?

Following the Hillsborough disaster, the test to ascertain if someone is considered a secondary victim was set out. Following this tragedy, secondary victims were described as those who had not been directly injured but had witnessed events involving a loved one that caused a psychiatric injury. 

To be successful, a secondary victim needs to prove the following; 

  1. That they have a close tie/relationship of love and affection with the primary victim;
  2. That they witnessed either the accident event or the “immediate aftermath” of the accident event (close proximity in time and space);
  3. That they have direct perception of the harm to the primary victim of the accident event;
  4. That they are of “reasonable fortitude” or “ordinary phlegm”, and that it would be reasonably foreseeable that they would suffer the psychiatric injury. 

 

Relationship of Love and Affection

A relationship of love and affection represents either a parent and child relationship or a marriage or civil partnership. The courts have considered other parental relationships however, in recent case law they have not wished to expand this definition further. 

Close proximity

To satisfy this part of the test, the secondary victim needs to show that they were either present at the time of the accident or, they attended the scene of the accident in the immediate aftermath. 

The secondary victim should be close to the accident in location and time, however, this part of the test is ambiguous and appears to be assessed by the courts on a case by case basis. 

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